Mario Loccisano, Coordinator of Pupil Transportation
School 12
475 First Street, Troy, New York 12180
Office: 518-328-5439
Fax: 518-271-5445


Durham Bus Tracker App

Troy CSD is pleased to offer our students and families the free Durham Bus Tracker app. This app allows families to view the location of their child’s bus and provides near real-time information about the bus routes, including the scheduled arrival time of each stop, using GPS technology currently installed on all Durham buses.

Download the free app on the Apple App Store or Google Play Store, or visit on your mobile device or computer. After setting a secure username and password, you will need to enter your child’s last name and student ID number (without the leading zeros – this is also your child’s lunch ID number) as well as location (Troy CSD) and state (New York). Please contact your school’s main office if you do not know your child’s student ID number. 

If you previously created an account, you can use the same login information. Any student you associated with your account should still be listed.

Durham School Services has provided the following documentation for families:

The Enlarged City School District of Troy offers bus transportation to students who are residents of the Enlarged City School District of Troy and those who attend public, private, parochial and charter schools (with the exception of those within the “walk-zone”). Late buses are provided for middle and high school students who stay after school for activities.

The major objectives of the Transportation Department include the following:

  1. To provide safe and efficient transportation in an equitable manner to all eligible students.
  2. To adapt busing to the needs of the instructional program whenever practical.
  3. To explore and implement cost-effective procedures and practices whenever practical.


Who To Contact

For help with: Contact Phone number
Late Bus

No Bus

Lost or Stolen Items

Durham 518-272-2410 or

518-266-9331 or


Special Needs Students Pupil Services 518-328-5006
Medically Approved Transportation Durham 518-266-9330
Change of Address or New Student Registration Central Registration 518-328-5007
Field/ Athletic Trips

Incident on a Bus



Stop Changes

Transportation 518-328-5439


New District Residents

Once residency verification is confirmed by Central Registration, notification of student transportation bus schedules takes approximately 48 hours.

The deadline for requests for transportation from new residents of the district is 30 days after establishing residence in the district. The parent/guardian is responsible for providing Central Registration with proof of residency.

Private, Charter and Parochial Students

Students who reside within the Troy City School District and plan to attend a private, charter or parochial school must submit a Transportation Request Form by April 1, 2023 for the 2023-2024 school year. We do NOT provide transportation when the District is closed.

Alternate Site Transportation Request

Please fill out this form to request alternate site transportation for your child(ren). Alternate site transportation must be five days per week and is not for requesting transportation to multiple locations throughout the week. The alternate location must be within the Troy City School District.

Please contact the Troy CSD transportation office at 518-328-5431 with any questions.

Medical Conditions

A student’s medical condition must be reported to both the School Nurse and the Coordinator of Transportation. Any changes to the medical condition must also be reported. All medical records are kept confidential, information is only shared on a ‘need to know’ basis for Transportation purposes.

Requests for Special Transportation due to an injury or other temporary medical condition must be accompanied by detailed instructions from the student’s physician and School Nurse. These instructions should include the exact needs and expected duration of the special Transportation request. All special Transportation requests are subject to approval by the Transportation Department.

Please contact your School Nurse to initiate this process.