Jump to (on this page): Bus Routes | Closings and Delays | Stopfinder | Who to Contact | Information for new District residents | Private, Charter & Parochial school transportation | Requesting an alternate stop | Medical Conditions | Frequently Asked Questions
The Troy City School District offers bus transportation to students who are residents of the District and those who attend public, private, parochial and charter schools (except for those within the “walk-zone”). Late buses are provided for middle and high school students who stay after school for activities.
The major objectives of the Transportation Department include the following:
- To provide safe and efficient transportation equitably to all eligible students.
- To adapt busing to the needs of the instructional program whenever practical.
- To explore and implement cost-effective procedures and practices whenever practical.
Contact the Troy CSD Transportation Department
School 12
475 First Street, Troy, New York 12180
Office: 518-328-5439
transport@troycsd.org
Mario Loccisano, Coordinator of Student Transportation
Richard Hurley, McKinney-Vento Transportation Administrator
Amber Thomas, Administrative Assistant
Bus Routes
Troy CSD Transportation Code of Conduct
Troy High School CDTA Routes
Unless you received information in the mail with a Durham bus route, all Troy High School students needing transportation to and from school will be taking CDTA. Students will be provided a pass that will be good for any CDTA bus at any time. You can also download the free CDTA Navigator App to see stops and routes for each bus. The Troy Shuttle is Route 802, and each of the lines within that route is available on the app.
CDTA Code of Conduct
CDTA Safety Guidelines
See more information, including a list of stops for each CDTA bus route here.
Closings and Delays
When the School District is closed, delayed, or closing early due to inclement weather and/or other events that warrant a schedule change, information is posted to the district website and also on the local media sites listed below. It is best to rely on more than one source of information when it comes to weather-related announcements. Please see below for ways to get this information.
Transportation is not provided to Private, Parochial & Charter Schools when the Troy City School District is closed. Parents/Guardians should check with their child’s/children’s respective schools for transportation at these times.
Text Alerts via ParentSquare
Parent/Guardians can sign up for text alerts to receive a text message the minute a decision is made about weather-related closings and delays. Visit https://www.troycsd.org/text-alerts/ for details.
TroyCSD.org
In the event of a weather-related closing or delay, look for the yellow notification bar at the top of this and any page on our website.
Social Media
We will post weather-related closings and delays to Facebook and Instagram.
Local Media
Stopfinder App
Troy City School District uses Stopfinder, a secure and user-friendly mobile app that gives families and caregivers access to real-time transportation details. With Stopfinder, you can easily check your student’s bus schedule, receive updates, and send messages to our transportation team—all in one place. This app has replaced the Durham Bus Tracker as of July 1, 2025.
Why Use Stopfinder?
The Stopfinder app is secure and only available to registered users. It connects directly with Troy CSD’s transportation system to give you accurate, up-to-date bus schedule information. The app also lets you send messages to the Transportation Office and receive quick updates and alerts. This two-way communication tool is designed to make it easier for families to stay connected and informed.
With the Stopfinder app, you can:
- View your child’s daily bus schedule
- Share the schedule with caregivers or trusted contacts
- Get instant updates and notifications
- Send private messages directly to the Troy CSD Transportation Office
Get started with the Stopfinder app
The Stopfinder school bus app can be downloaded from the App Store (for iPhones) or Google Play (for Android).
Who To Contact
| For help with: | Contact | Phone number |
| Late Bus, No Bus, Lost or Stolen Items, Pick-up/Drop-off, Schedules | Durham | 518-266-9330 |
| Special Needs Students | Pupil Services | 518-328-5006 |
| Medically Approved Transportation | Pupil Services | 518-328-5006 |
| Change of Address or New Student Registration | Central Registration | 518-328-5007 |
| Stop Changes | Transportation | 518-328-5439 |
| Incident on a bus | Building Principal |
New District Residents
Once residency verification is confirmed by Central Registration, notification of student transportation bus schedules takes approximately three (3) business days.
The deadline for requests for transportation from new residents of the district is 30 days after establishing residence in the district. The parent/guardian is responsible for providing Central Registration with proof of residency.
Private, Charter and Parochial Students
Students who reside within the Troy City School District and plan to attend a private, charter or parochial school must submit a Charter and Non-Public School Annual Services Form by April 1 each year for the following school year. We do NOT provide transportation when the District is closed.
Alternate Site Transportation Request
Please fill out this form to request alternate site transportation for your child(ren). Alternate site transportation must be five days per week and is not for requesting transportation to multiple locations throughout the week. The alternate location must be within the Troy City School District.
Please contact the Troy CSD transportation office at 518-328-5431 with any questions.
Medical Conditions
A student’s medical condition must be reported to both the School Nurse and the Coordinator of Transportation. Any changes to the medical condition must also be reported. All medical records are kept confidential, information is only shared on a ‘need to know’ basis for Transportation purposes.
Requests for Special Transportation due to an injury or other temporary medical condition must be accompanied by detailed instructions from the student’s physician and School Nurse. These instructions should include the exact needs and expected duration of the special Transportation request. All special Transportation requests are subject to approval by the Transportation Department.
Please contact your School Nurse to initiate this process.
FAQs
Who is responsible for setting up transportation?
The District Coordinator of Transportation is responsible for arranging transportation and can be reached at (518) 328-5439.
What if the Durham bus does not arrive to my stop at all or is late?
Parents should contact the Durham Dispatcher at (518) 266-9330.
What do I do if there is an incident or injury on the Durham Bus?
Parents should contact the Main Office at your child’s school.
If I have a student with Special Needs, who do I contact for Transportation?
The Special Education Department may be contacted at (518) 328-5006.
Can I request my student be transported if placed in temporary housing such as shelters, motels or temporary apartments?
Contact McKinney-Vento Transportation Administrator Rich Hurley at (518) 328-5439 option 3.