Transportation

Jump to (on this page):  Bus RoutesClosings and Delays  |  Durham Bus Tracker App  |  Who to Contact  |  Information for new District residents  |  Private, Charter & Parochial school transportation  |  Requesting an alternate stop  |  Medical Conditions  | Frequently Asked Questions


The Troy City School District offers bus transportation to students who are residents of the District and those who attend public, private, parochial and charter schools (except for those within the “walk-zone”). Late buses are provided for middle and high school students who stay after school for activities.

The major objectives of the Transportation Department include the following:

  1. To provide safe and efficient transportation equitably to all eligible students.
  2. To adapt busing to the needs of the instructional program whenever practical.
  3. To explore and implement cost-effective procedures and practices whenever practical.

Contact the Troy CSD Transportation Department
School 12
475 First Street, Troy, New York 12180
Office: 518-328-5439
transport@troycsd.org

Mario Loccisano, Coordinator of Student Transportation
Richard Hurley, McKinney-Vento Transportation Administrator
Amber Thomas, Administrative Assistant


 

Bus Routes

Troy CSD Transportation Code of Conduct

 2024-2025 Bus Schedules

  1. Troy CSD – in-district elementary 
  2. Troy Middle School,  and THS Routes 14 and 16  *Please note that these routes will drop off at THS in the morning, but students taking yellow Durham buses home will need to walk to TMS to get on the bus.

*All routes are subject to change*

Troy High School CDTA Routes

Unless you received information in the mail with a Durham bus route, all Troy High School students needing transportation to and from school will be taking CDTA. Students will be provided a pass that will be good for any CDTA bus at any time.

THS CDTA Bus Routes

CDTA Code of Conduct
CDTA Safety Guidelines

See more information, including a list of stops for each CDTA bus route here.

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Closings and Delays

When the School District is closed, delayed, or closing early due to inclement weather and/or other events that warrant a schedule change, information is posted to the district website and also on the local media sites listed below. It is best to rely on more than one source of information when it comes to weather-related announcements. Please see below for ways to get this information.

Transportation is not provided to Private, Parochial & Charter Schools when the Troy City School District is closed. Parents/Guardians should check with their child’s/children’s respective schools for transportation at these times.

Text Alerts via ParentSquare

Parent/Guardians can sign up for text alerts to receive a text message the minute a decision is made about weather-related closings and delays. Visit https://www.troycsd.org/text-alerts/ for details.

TroyCSD.org

In the event of a weather-related closing or delay, look for the yellow notification bar at the top of this and any page on our website.

Social Media

We will post weather-related closings and delays to Facebook, X (Twitter) and Instagram.

Local Media

 

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Durham Bus Tracker App

Troy CSD is pleased to offer our students and families the free Durham Bus Tracker app. This app allows families to view the location of their child’s bus and provides near real-time information about the bus routes, including the scheduled arrival time of each stop, using GPS technology currently installed on all Durham buses.

Download the free app on the Apple App Store or Google Play Store, or visit m.durhambustracker.com on your mobile device or computer. After setting a secure username and password, you will need to enter your child’s last name and student ID number (without the leading zeros – this is also your child’s lunch ID number) as well as location (Troy CSD) and state (New York). Please contact your school’s main office if you do not know your child’s student ID number. 

If you previously created an account, you can use the same login information. Any student you associated with your account should still be listed.

Durham School Services has provided the following documentation for families:

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Who To Contact

For help with: Contact Phone number
Late Bus, No Bus, Lost or Stolen Items, Pick-up/Drop-off, Schedules Durham 518-266-9330
Special Needs Students Pupil Services 518-328-5006
Medically Approved Transportation Pupil Services 518-328-5006
Change of Address or New Student Registration Central Registration 518-328-5007
Stop Changes Transportation 518-328-5439
Incident on a bus Building Principal

 

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New District Residents

Once residency verification is confirmed by Central Registration, notification of student transportation bus schedules takes approximately three (3) business days.

The deadline for requests for transportation from new residents of the district is 30 days after establishing residence in the district. The parent/guardian is responsible for providing Central Registration with proof of residency.

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Private, Charter and Parochial Students

Students who reside within the Troy City School District and plan to attend a private, charter or parochial school must submit a Charter and Non-Public School Annual Services Form by April 1 each year for the following school year. We do NOT provide transportation when the District is closed.

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Alternate Site Transportation Request

Please fill out this form to request alternate site transportation for your child(ren). Alternate site transportation must be five days per week and is not for requesting transportation to multiple locations throughout the week. The alternate location must be within the Troy City School District.

Please contact the Troy CSD transportation office at 518-328-5431 with any questions.

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Medical Conditions

A student’s medical condition must be reported to both the School Nurse and the Coordinator of Transportation. Any changes to the medical condition must also be reported. All medical records are kept confidential, information is only shared on a ‘need to know’ basis for Transportation purposes.

Requests for Special Transportation due to an injury or other temporary medical condition must be accompanied by detailed instructions from the student’s physician and School Nurse. These instructions should include the exact needs and expected duration of the special Transportation request. All special Transportation requests are subject to approval by the Transportation Department.

Please contact your School Nurse to initiate this process.

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FAQs

Who is responsible for setting up transportation?

The District Coordinator of Transportation is responsible for arranging transportation and can be reached at (518) 328-5439.

 

What if the Durham bus does not arrive to my stop at all or is late?

Parents should contact the Durham Dispatcher at (518) 266-9330.

 

What do I do if there is an incident or injury on the Durham Bus?

Parents should contact the Main Office at your child’s school.

 

If I have a student with Special Needs, who do I contact for Transportation?

The Special Education Department may be contacted at (518) 328-5006.

 

Can I request my student be transported if placed in temporary housing such as shelters, motels or temporary apartments?

Contact McKinney-Vento Transportation Administrator Rich Hurley at (518) 328-5439 option 3.

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