Text Alerts (ParentSquare)

Based on the responses from a 2017 parent communications survey, the Troy City School District has switched to text messages from automated calls for non-emergency communication with guardians. Non-emergency communications includes snow closings/delays, events and news.

Effective July 1, 2022, Troy CSD is using ParentSquare for all important notifications – including emergency AND non-emergency communications. Read the announcement at the link below:

Troy CSD adopting ParentSquare for alerts and information

How to Sign Up

ParentSquare utilizes the contact information that you currently have on file with the district. You are encouraged to activate your Troy CSD ParentSquare account ASAP using your current contact information on file with the district at www.parentsquare.com/signin

Using the link above, activate your account under the “Sign Up/Create New Password” section. If you are unable to activate your account, it likely means you need to update your primary contact information on file with the district. If this is the case, please contact your school’s main office to ensure they have your most up-to-date cell phone number and email address.


How to Unsubscribe

To unsubscribe from text, text STOP to the number sending you the texts. However, if you only click “unsubscribe” on an email or text, ParentSquare will still notify you of an emergency. To stop receiving all notifications, please email lazj@troycsd.org to remove your contact details from our database.


Cell Service Fees May Apply

Please note that your cell phone carrier may charge you for texts and data rates may apply. If you have any questions, please contact your cell phone’s carrier.

Also, some cell phone carriers do not support short code processing. If your cell phone service is provided by such a carrier, you will not be able to subscribe to SMS messaging even though your phone supports SMS messaging from regular phone numbers.

For answers to additional frequently asked questions, visit our FAQ page here, or visit the ParentSquare support site (login may be required for some content).