Christina Kole, Director of Technology/Data Protection Officer
The Troy City School District is leading the way in instructional technology integration. The $8.4 million bond referendum approved by voters in 2013 includes various interactive instructional technology for classrooms, wireless Internet inside and outside all buildings, as well as network upgrades and security enhancements. Every classroom throughout the District contains state-of-the-art video conferencing technology allowing teachers to engage students with real-world speakers and innovative opportunities to collaborate.
Submitting a Technology Incident
If you are experiencing issues with any technology in your classroom or office or need to request technology, you may do so one of three ways.
- Use the web interface ServiceNow. To log into ServiceNow, your username is your email address and your password is the same one you use to log onto a Troy computer.
- Call the NERIC Service Desk at 518-862-5400 or call x5454
- Email firstname.lastname@example.org
|Tarek Abdallah||Applications Engineer||x5457|
|Christina Kole||Director of Technology||x5454|
|Beth Dowd||Instructional Tech Coach||x5317|
|Diana Coleman||Instructional Tech Coach||x5317|
|Darryl Doty||Assistant Director of Technology and Information Security||x5492|
|Geoff Shackelton||Mobile Learning Tech||x5355|
|Michelle McMahon||Technology Clerical||x5454|
|Jeff Granger||Troy NERIC CTS||x5458|
|Jason Cocco||Troy NERIC Tech||x5458|
|Nicole Manico||Troy NERIC Tech||x5458|
|Tom O’Keefe||Troy NERIC Tech||x5458|
If you need assistance with eSchoolData, please call the NERIC eSchoolData team at 518-862-5454.
Submit an Unauthorized Disclosure/Breach Complaint Form
Please use the following form to file a complaint about a possible breach or improper disclosure of data. This form is designed for use by Troy CSD parents, eligible students (at least 18 years of age or older), principals, teachers, and other employees.
Please do NOT include any information in this form that would constitute personally identifiable information.