Christina Kole, Director of Technology
Phone: 518-328-5454
technology@troycsd.org
The Troy City School District is leading the way in instructional technology integration. The $8.4 million bond referendum approved by voters in 2013 includes various interactive instructional technology for classrooms, wireless Internet inside and outside all buildings, as well as network upgrades and security enhancements. Every classroom throughout the District contains state-of-the-art video conferencing technology allowing teachers to engage students with real-world speakers and innovative opportunities to collaborate.
Submitting a Technology Incident
If you are experiencing issues with any technology in your classroom or office or need to request technology, you may do so one of three ways.
- Use the web interface ServiceNow. To log into ServiceNow, your username is your email address and your password is the same one you use to log onto a Troy computer.
- Call the NERIC Service Desk at 518-862-5400 or call x5454
- Email technology@troycsd.org
Contact
| Name | Title | Extension |
| Tarek Abdallah | Applications Engineer | x5457 |
| Christina Kole | Director of Technology | x5454 |
| Beth Dowd | Instructional Tech Coach | x5317 |
| Diana Coleman | Instructional Tech Coach | x5317 |
| Darryl Doty | Mobile Learning Tech | x5492 |
| Geoff Shackelton | Mobile Learning Tech | x5355 |
| Michelle McMahon | Technology Clerical | x5454 |
| Jeff Granger | Troy NERIC CTS | x5458 |
| Jason Cocco | Troy NERIC Tech | x5458 |
| Nicole Manico | Troy NERIC Tech | x5458 |
| Tom O’Keefe | Troy NERIC Tech | x5458 |
Technology Links
eSchoolData
If you need assistance with eSchoolData, please call the NERIC eSchoolData team at 518-862-5454.
8636 Information and Data Privacy, Security, Breach and Notification
NYSED Education Law 2-d Bill of Rights for Data Privacy and Security
Troy CSD Technology Vendor Contracts