Reopening FAQ

Updated 7/31/20

This Frequently Asked Questions (FAQ) page addresses common questions and concerns related to reopening schools in September 2020. It will be updated as new information is received and details are finalized.

What does the Troy CSD reopening plan look like?

The plan to reopen our schools has been developed with the guidance from the New York State Education Department (SED), the New York State Department of Health (DOH), the Troy City School District Reopening Committee, as well as input from parents, teachers and other stakeholders. 

Parents will have the option to choose either in-person instruction or a Remote ONLY Learning plan for their child for the first semester of the 2020-2021 school year (September – January). Please note that the in-person option for Grades 6 – 12 is a mandatory hybrid model of in-person and at-home learning. 

In-Person Instruction Grades Pre-K – 5
Grades Pre-K – 5 will have daily in-person instruction. Students will stay in the same room throughout the day, with the same students. Specials such as art and music will be taught in the same classroom. The District will make every effort to limit class sizes to no more than 15 students. Students will wear masks throughout the day when social distancing is not possible.

In-Person Instruction Grades 6 – 12
Grades 6 – 12 will receive a hybrid version of both in-person and at-home instruction to reduce capacity in our buildings. On the at-home days, students will participate in daily instruction in real-time with their teacher and virtual interactions with their peers. The schedule will alternate two consecutive days in-person followed by two consecutive days of virtual instruction. The District will make every effort to limit in-person class sizes to no more than 15 students. Students will wear masks throughout the day when social distancing is not possible.

Remote ONLY Learning Grades K – 12
Students will participate in daily instruction with a certified teacher, and will have the ability to interact with their peers. This model looks different than the virtual instruction students participated in this past spring when buildings were shut down. With this model, students will receive a set schedule and will be required to have daily virtual interactions. Chromebooks are available for any student that needs a device.


What is the plan for special education students?

Unless families select the Remote ONLY Learning option, all Special Education Self-Contained classes will attend in-person instruction daily. All accommodations, supports and services written in student IEP’s will be provided.


Can I change my mind about remote instruction if things change?

Parents who opt for the Remote ONLY learning option must commit to this option for September through December. However, parents who choose in-person learning may decide to switch to Remote ONLY Learning but must then commit for the rest of the semester.


What happens if someone in my child’s school gets sick?

If a student or staff member shows symptoms while at school, they will be sent directly to a dedicated isolation area where they will be supervised, prior to being picked up or otherwise sent home. Students will be supervised in the isolation area while awaiting transport home and will be separated by at least 6 feet. Students will be escorted from the isolation area to their parent/guardian. Students or staff will be referred to a healthcare provider and provided information on COVID-19 testing.

The district will notify the state and local health department immediately upon being informed of any positive COVID-19 diagnostic test result by an individual within school facilities or on school grounds, including students, faculty, staff, and visitors of the district. 

The district will work in conjunction with the  local health department to assist with any necessary contact  tracing in accordance with protocols, training, and tools provided through the New York State Contact Tracing Program.  


How will transportation be affected by COVID-19?

To reduce capacity, only one student will be allowed per seat (a reduction from 2 – 3 students per seat). Seats will alternate between window and aisle seats. All students must wear a mask at all times. High contact areas will be wiped down after each bus run.  In accordance with State guidance, members of the same household may be seated within 6 feet of each other and can share a seat.

As bus capacity will be greatly reduced, the District strongly encourages alternative forms of transportation where possible including parent drop-off, walking or public transportation. Parents need to indicate whether or not their child will require bus transportation on the Troy CSD Learning and Transportation Choice Form.


Will students have to wear masks?

Yes. All students and staff must wear a mask while at school or on the bus when social distancing is not possible and in all common areas (entrances, exits and hallways). 

We strongly encourage that your child practices wearing a face covering at home before the start of the school year. Please reinforce with your child that the new mask requirement is to ensure the health and safety of all students, staff and their families. Here are some helpful resources:


Will students be provided with masks?

Students are expected to have a mask of their own before returning to school. All students and staff will also be provided with one cloth gaiter face covering that can be reused and washed.  


What will the cleaning procedures be?

Additional cleaning and disinfection of facilities will occur, with special attention to high-risk and frequently touched surfaces. 


Will students and staff be screened for COVID-19 symptoms?


The Troy City School District  will implement the following practices to conduct mandated health screening. 

  • For staff, daily self-reported temperature checks and completion of the screening questionnaire.
  • For students, daily temperature check and screening upon arrival at their designated entrance
  • Records will be maintained according to guidance and regulations.  
  • If an individual has a temperature of 100°F or greater or has a positive response to a screening question, they will be isolated from others and immediately dismissed from school.
  • If an individual develops symptoms during the school day, they will be isolated from others and immediately dismissed from school.
  • If an individual develops symptoms outside of school, they should not report to school and immediately contact their medical provider.   
  • Staff and families will be sent regular reminders about the health screening policy.

Any student or staff member with a fever of 100°F or greater and/or symptoms of possible COVID-19 virus infection will not be permitted to come to school. The Centers for Disease Control and Prevention (CDC) list of Coronavirus symptoms was used to develop these resources. 


Will there be sports?

Yes, as of today. However the New York State Public High School Athletic Association (NYSPHSAA) announced on July 16 that fall sports will be delayed until September 21 and there will be no regional or state championship events this fall. NYSPHSAA also has back up plans for condensed sports seasons should the fall sports season be further delayed.


Will meals be affected?

All students will continue to receive free breakfast and lunch each day. For students onsite, meals will be provided while maintaining appropriate social distancing. Students do not need to wear face coverings when seated and eating so long as they are appropriately socially distanced. Bagged meals will be available for all students learning remotely.  Meals will be available for pick up. Additional details will be forthcoming.


Will there be after school programs?

At this time, there will be no  after school programming In-person at our schools.  This will allow enough time for the proper cleaning protocols to take place.  

Virtual after school programming may be offered in a limited fashion.   


Will visitors be allowed in schools?

No. No outside visitors or volunteers will be allowed on school campuses, except for in emergency circumstances or to ensure the safety and well-being of students and staff.   Essential visitors to facilities will be required to wear face coverings, need to be screened through our visitor management software system, and follow the district’s health screening protocols.